Privacy Policy

At Stitched by Inga, protecting our customers’ privacy and personal information is a top priority. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information, including details related to cookies, Google Analytics, and Google Search Console, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Information Collection and Use

We collect various types of information for several purposes to provide and improve our service to you, including:

• Personal identification information (name, email address, phone number, etc.)
• Order details and preferences
• Payment information (credit card details are not stored)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.

Google Analytics

Our website uses Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Google Search Console

We use Google Search Console to monitor and manage our site’s presence in Google Search results. This tool helps us understand how Google views our site and optimize its performance in search results. No personal information is collected or processed by Stitched by Inga through Google Search Console.

Use of Data

Stitched by Inga uses the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent, and address technical issues

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting

the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Rights

Stitched by Inga aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal information we hold about you.
• Request correction of any incorrect or incomplete information.
• Request deletion of your personal information, subject to legal restrictions and our ability to hold information for specific purposes.
• Object to processing of your personal information.
• Request the restriction of processing of your personal information.
• Request the transfer of your personal information to another organization, or directly to you, in a structured, commonly used, and machine-readable format.

If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

• Email: info@stitchedbyinga.co.za
• Address: 78 Rose Street, Florida, 1709, South Africa

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This Privacy Policy was last updated on 23 February 2024. Please review it frequently to be informed of how we are protecting your information.